Membership HOLD request

Please read before PUTTING your membership ON HOLD.

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As stated in your Crux CrossFit Membership Agreement, you have the option to put your  recurring  membership billing on a temporary hold.  If you have a long-term hold request due to injury, surgery, pregnancy, or deployment please read the LONG-TERM SUSPENSION section below.** Before submitting your Membership Hold Request, please read the following important points carefully.

By submitting the form below you are confirming that you have read and understand that: Membership hold requests must be submitted no less than (5) five business days before your hold date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable. Membership holds must be at least 4 weeks and may not exceed 13 total weeks in the calendar year. The AutoPay on the membership file must be confirmed and active. Membership billing automatically resumes after the requested duration unless a member calls to release the hold early. Use of the gym or its facilities during the “Hold” period will result in the membership being reactivated immediately; and member’s regular membership charges will be assessed. Upon expiration of the hold period, your account will automatically reactivate and regular membership payments will resume. All membership payments are non-refundable. If you choose to cancel your membership during the hold period, the standard 28-day written cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is cancelled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).

* Please note: This policy applies to ALL memberships. LONG-TERM SUSPENSION We understand that injuries may occur, hopefully never inside the box, and that life circumstances change. We crafted this policy to be fair to our members and to our business. By submitting the form below and checking off LONG-TERM SUSPENSION, you are confirming that you have read and understand that: Long-Term Membership hold requests must be submitted no less than (5) five business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable. If you choose to cancel your membership during the hold period, the standard 28-day written cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is cancelled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).

 

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